Marine Atlantic is down one ferry

Staff ~ The Telegram
Send to a friend

Send this article to a friend.

The Atlantic Vision is in for repairs following a collision this morning as it was docking in Port aux Basques.
The ship's stern was punctured about 15 feet above the water line as it was making its final approach to the dock. The tail fin was also scraped.
"The operational response by vessel crew was appropriate," said Capt. Peter Adams, director of fleet operations, in a statement.
"This incident did not result in any impact to customers or crew onboard the vessel."
Customers booked for the 11:30 a.m. departure out of Port aux Basques have been rebooked on the 11:30 p.m. ferry.
Marine Atlantic could not say how long it will take to carry out temporary repairs.
While the Atlantic Vision is out of service, the MV Caribou and the MV Leif Ericson will operate on the Port aux Basques-North Sydney run.
The incident occurred about 7:45 a.m. today. Marine Atlantic says winds, which were 25 knots as the ship approached Port aux Basques, suddenly increased to 42 knots - forcing the Atlantic Vision into the dock's fendering system.

Organizations: Marine Atlantic

Geographic location: Port aux Basques, North Sydney

  • 1
  • 2
  • 3
  • 4
  • 5

Thanks for voting!

Top of page

Comments

Comments

Recent comments

  • harold
    July 02, 2010 - 13:34

    maybe, just maybe, the atlantic vision is to big for the harbour in Port aux basque or maybe, just maybe the harbour in port aux basque is too small for the atlantic vision. Argentia sits with open arms, no ship too big.

  • Grant
    July 02, 2010 - 13:31

    We usually book the morning crossing to avoid getting the expencive cabin during the nite. Being the good company that they are iam sure the will give the passengers that were booked for the morning crossing a cabin to compensate for there all day wait, there extra meals, as it wasent an act of god so to speak that caused the delay.

  • Surprise
    July 02, 2010 - 13:26

    Marine Atlantic should be sailing into Bay St George or Corner Brook. No issues there.

  • Disgruntled
    July 02, 2010 - 13:22

    I would like to respond to Grant's comment about the passengers who were booked for the morning crossing being compensated by Marine Atlantic in the form of food and a cabin. I am one of those passengers and have been speaking with several individuals all day about being given a cabin or at least a bunk) for tonight's crossing. I was told by the customer (dis)satisfaction director in SJ that it is not MA policy to give such compensation but that he will look into it and a ruling will be made -tomorrow on whether or not we will be compensated for a cabin or bunk. I specifically chose a day crossing so that I would not have to pay the additional expense for cabin fees. They would however give us the day rate if we so desired (approximately 60 dollars). This for people who will have to wait until now 3:30 am on Wednesday December 23 to travel. I'm sure that the gentleman in St. John's who will be sound asleep by that time and will not be concerned whatsoever about people who have had to wait for 17 hours (and maybe longer) before getting on the boat. My question is Are they not concerned about the safety of passengers on a ferry that has now hit the dock twice and had two fires. It is really hard to believe that we have to pay for this service.

  • paul
    July 02, 2010 - 13:22

    Once again the pride of the Marine Atlantic fleet is in peril. The last incident which occurred in North Sydney I was a victim of that fiasco. We were told that the vessel was on schedule, all the while news broadcasts were saying the contrary. In the dark of night we headed towards Port aux Basques. The weather was miserable, we drove all night, upon arriving in Port Aux Baques the ticket agent informed us that the Atlantic Vision was indeed still in North Sydney and would not be making the crossing. To add insult to injury the cabin which we had booked could not be honored because we were sailing on a much smaller vessel. After 12 plus hours sitting on the dock we finally boarded, sitting up in a chair trying to get comfortable surrounded by families with children sleeping on the deck. A scene like this one would expect to see in a third world country, what an impression to the final chapter for a visitor to our fair Island. People around me were saying never again. This gets better I overheard peoples names being called out over the PA system , being summoned to the pursers office, I later discovered that these people had put there names in for a berth when the had got on the ferry. Wow what about the people who had supposedly already booked this?? I asked the purser this question and his non-chalant answer was he does it his way. I've made several trips across the Gulf over the past couple of years and I can honestly say that none of them have been pleasurable. Port aux Basques blames North Sydney and vice-versa. I even wrote Tara Lang the Public Affairs Official, that was a waste of time. My opinion is that Marine Atlantic needs a complete overhaul from the top to the bottom some of there senior officers could certainly avail of a course in customer service. Argentia should certainly be looked at as a year round operation since 90% of the travellers are from the East Coast. It was a good 30 plus years since I used the ferry service back then it was ran by CN and it was a pleasure to be a passenger on there vessel. I hope I never have to set foot on another Marine Atlantic vessel again.

  • b
    July 02, 2010 - 13:22

    A ship that size and with that capacity is best suited to the argentia run. I have no problem paying the extra money to travel from the mainland to Argentia, especially in winter when the TCH is at it's worst with respect to road conditions.

  • bert
    July 02, 2010 - 13:22

    BIG VESSEL----small harbour--i think its past time that someone own up and admit that a major mistake has been made --right from day one there were rumblings from employees that this would never work --what are we going to do leave this mistake on the gulf run untill something really serious happens --who the hell is in charge ?????????

  • Walter
    July 02, 2010 - 13:20

    Huh? Oh. That again. Okay: someone wake me when there's REAL news to report. This article neither shocks nor surprises. Now.. where's my pillow...

  • Marine man
    July 02, 2010 - 13:19

    Maybe they should get the chief to go up and dock her

  • Yes
    July 02, 2010 - 13:17

    You're Right Harold.....The ship, OR PAB 'is' wrong.........but alas, the powers that be are all knowing.......after all what the hell do the populous know about shipping..........or anything for that matter

  • Jack
    July 02, 2010 - 13:14

    I known this might sound far fetch, but maybe its about time Marine Atlantic ditches the Atlantic Vision and purchase a more reliable ferry.

    Maybe a high speed ferry similar to Bay Ferries The Cat for the North Sydney to Chanel Port Aux Basques route is not a bad idea.

    Too bad high speed large catamarans similar to Bay Ferries The Cat cannot support heavy trucks.

  • Not Again
    July 02, 2010 - 13:10

    'The operational response by vessel crew was appropriate,' said Capt. Peter Adams. Oh, I see, it is normal to bang into things and drive holes into your vessel.

    'This incident did not result in any impact to customers or crew onboard the vessel,' said Capt. Peter Adams. It seems to me everyone onboard did indeed suffer an impact.

    This vessel is a joke, and the people operating it (I won't called them management - perhaps mismanagement) are an even bigger joke.

    Good job Capt. Peter Adams. This gives the police more time on the vehicle decks and protected from the bad weather of routine highway traffic stops.

  • harold
    July 01, 2010 - 20:23

    maybe, just maybe, the atlantic vision is to big for the harbour in Port aux basque or maybe, just maybe the harbour in port aux basque is too small for the atlantic vision. Argentia sits with open arms, no ship too big.

  • Grant
    July 01, 2010 - 20:20

    We usually book the morning crossing to avoid getting the expencive cabin during the nite. Being the good company that they are iam sure the will give the passengers that were booked for the morning crossing a cabin to compensate for there all day wait, there extra meals, as it wasent an act of god so to speak that caused the delay.

  • Surprise
    July 01, 2010 - 20:12

    Marine Atlantic should be sailing into Bay St George or Corner Brook. No issues there.

  • Disgruntled
    July 01, 2010 - 20:07

    I would like to respond to Grant's comment about the passengers who were booked for the morning crossing being compensated by Marine Atlantic in the form of food and a cabin. I am one of those passengers and have been speaking with several individuals all day about being given a cabin or at least a bunk) for tonight's crossing. I was told by the customer (dis)satisfaction director in SJ that it is not MA policy to give such compensation but that he will look into it and a ruling will be made -tomorrow on whether or not we will be compensated for a cabin or bunk. I specifically chose a day crossing so that I would not have to pay the additional expense for cabin fees. They would however give us the day rate if we so desired (approximately 60 dollars). This for people who will have to wait until now 3:30 am on Wednesday December 23 to travel. I'm sure that the gentleman in St. John's who will be sound asleep by that time and will not be concerned whatsoever about people who have had to wait for 17 hours (and maybe longer) before getting on the boat. My question is Are they not concerned about the safety of passengers on a ferry that has now hit the dock twice and had two fires. It is really hard to believe that we have to pay for this service.

  • paul
    July 01, 2010 - 20:07

    Once again the pride of the Marine Atlantic fleet is in peril. The last incident which occurred in North Sydney I was a victim of that fiasco. We were told that the vessel was on schedule, all the while news broadcasts were saying the contrary. In the dark of night we headed towards Port aux Basques. The weather was miserable, we drove all night, upon arriving in Port Aux Baques the ticket agent informed us that the Atlantic Vision was indeed still in North Sydney and would not be making the crossing. To add insult to injury the cabin which we had booked could not be honored because we were sailing on a much smaller vessel. After 12 plus hours sitting on the dock we finally boarded, sitting up in a chair trying to get comfortable surrounded by families with children sleeping on the deck. A scene like this one would expect to see in a third world country, what an impression to the final chapter for a visitor to our fair Island. People around me were saying never again. This gets better I overheard peoples names being called out over the PA system , being summoned to the pursers office, I later discovered that these people had put there names in for a berth when the had got on the ferry. Wow what about the people who had supposedly already booked this?? I asked the purser this question and his non-chalant answer was he does it his way. I've made several trips across the Gulf over the past couple of years and I can honestly say that none of them have been pleasurable. Port aux Basques blames North Sydney and vice-versa. I even wrote Tara Lang the Public Affairs Official, that was a waste of time. My opinion is that Marine Atlantic needs a complete overhaul from the top to the bottom some of there senior officers could certainly avail of a course in customer service. Argentia should certainly be looked at as a year round operation since 90% of the travellers are from the East Coast. It was a good 30 plus years since I used the ferry service back then it was ran by CN and it was a pleasure to be a passenger on there vessel. I hope I never have to set foot on another Marine Atlantic vessel again.

  • b
    July 01, 2010 - 20:06

    A ship that size and with that capacity is best suited to the argentia run. I have no problem paying the extra money to travel from the mainland to Argentia, especially in winter when the TCH is at it's worst with respect to road conditions.

  • bert
    July 01, 2010 - 20:06

    BIG VESSEL----small harbour--i think its past time that someone own up and admit that a major mistake has been made --right from day one there were rumblings from employees that this would never work --what are we going to do leave this mistake on the gulf run untill something really serious happens --who the hell is in charge ?????????

  • Walter
    July 01, 2010 - 20:03

    Huh? Oh. That again. Okay: someone wake me when there's REAL news to report. This article neither shocks nor surprises. Now.. where's my pillow...

  • Marine man
    July 01, 2010 - 20:02

    Maybe they should get the chief to go up and dock her

  • Yes
    July 01, 2010 - 19:58

    You're Right Harold.....The ship, OR PAB 'is' wrong.........but alas, the powers that be are all knowing.......after all what the hell do the populous know about shipping..........or anything for that matter

  • Jack
    July 01, 2010 - 19:53

    I known this might sound far fetch, but maybe its about time Marine Atlantic ditches the Atlantic Vision and purchase a more reliable ferry.

    Maybe a high speed ferry similar to Bay Ferries The Cat for the North Sydney to Chanel Port Aux Basques route is not a bad idea.

    Too bad high speed large catamarans similar to Bay Ferries The Cat cannot support heavy trucks.

  • Not Again
    July 01, 2010 - 19:46

    'The operational response by vessel crew was appropriate,' said Capt. Peter Adams. Oh, I see, it is normal to bang into things and drive holes into your vessel.

    'This incident did not result in any impact to customers or crew onboard the vessel,' said Capt. Peter Adams. It seems to me everyone onboard did indeed suffer an impact.

    This vessel is a joke, and the people operating it (I won't called them management - perhaps mismanagement) are an even bigger joke.

    Good job Capt. Peter Adams. This gives the police more time on the vehicle decks and protected from the bad weather of routine highway traffic stops.