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  • Richardot
    June 14, 2014 - 09:52

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  • Observer
    February 14, 2014 - 11:57

    Canadian retailers like Sears, Winners, etc. , don't get it. They don't realize what a gold mine they have here, in St. John's especially, but also in places like Gander and Clarenville. I live in Toronto and come here in the summer and I see the difference first hand. Most notable is the lack of merchandise, as was stated here by other commentators. Merchandise flies off the shelves and it isn't restocked quickly enough to meet the huge demand. You guys could be making a fortune here but you don't seem to know that we even exist!! There is a lot of disposable income here and will be long into the future. There is very, very little competition. Wal Mart?? Puh! You have the name recognition and a well-established history through the catalogue. Get your act together, open your eyes to the huge potential here, get the merchandise HERE, not in Toronto or Belleville. Right now the retail landscape in St. John's is barren. Give us good stuff to buy, and lots of it, along with good service, reliable access to large appliances and good prices. Retailers should be beating a path to our door. People who travel do their shopping outside the province where there is wider selection and way more choice for fashionable clothes, shoes, accessories, etc. I've been saying this for years. I'm glad to have the ear of a CEO who can actually make a difference. Bring it on!!

    • david
      February 14, 2014 - 12:16

      Maybe they ---- being experienced, trained professionals--- do 'get it'. And Newfoundlanders, grossly unqualified observers of the world living in a self-centered delusion, don't.

  • mainlander
    February 14, 2014 - 11:18

    Probably the cleanest & most organized that store has ever been .Between customers that go through the place like a bull in a china shop and lack of staff to clean up after them, the place is a disaster zone where you can't find anything. If The Bay was here, Sears would be in big trouble.

  • david
    February 14, 2014 - 10:19

    It's funny...people whine and moan about every store here. Nothing is good enough for the "nouveau Newfie" ---- a very sophisticated and discerning consumer. The fact is that, even on its very best day (ie. right now), this place is an economic rounding error at the edge of nowhere. You think you deserve to have a Pearson International airport, an NHL team, and Michelin-rated restaurants. Look out the window, and give your head a shake. Oil is $100 a barrel, and that's the only reason anyone knows this place even exists. And you don't build a church for Easter Sunday.

    • Stephen
      February 14, 2014 - 20:07

      Yet here we have another internet hero, hiding being a computer.

    • david
      February 15, 2014 - 11:43

      Stephen: You lose 2 points. Personal attack, and for not adding anything to the conversation. But you get one point for brevity, and 5 for irony. Good job.

  • Mount Pearl Guy
    February 14, 2014 - 09:50

    I would suggest that despite Sears Avalon Mall being #1 in sales they should still look at how disorganized and out of date that store is.

  • Jack
    February 14, 2014 - 09:02

    There is a common theme starting to emerge in these comments....get some merchandise houseed in your warehouse here in NL!!!! waiting 6 weeks for a stove or fridge??? That is crazy...off to Cohen's we go!

    • Stephen
      February 14, 2014 - 16:48

      Where you will wait 12 weeks instead

  • Sears Fan
    February 14, 2014 - 08:35

    Great to see the CEO and hi-level managers here to chat with the troops. I know a few employees at Sears and their take on this is that Sears is committed to enhancing its status here. Lots of positive feedback, not a typical in-and-out visit just to say they were here. I've always found excellent quality in the things I have bought throughout the years. My bet is that Sears will be around for many years!

  • Sears Fan
    February 14, 2014 - 08:33

    Great to see the CEO and hi-level managers here to chat with the troops. I know a few employees at Sears and their take on this is that Sears is committed to enhancing its status here. Lots of positive feedback, not a typical in-and-out visit just to say they were here. I've always found excellent quality in the things I have bought throughout the years. My bet is that Sears will be around for many years!

  • Terry Walsh
    February 14, 2014 - 07:47

    I recognize that Sears in St. John's would be number one considering they really don't have any competition. Walmart sell mostly Chinese made garbage that fall apart and if the past 2 Christmas season's that I have gone to their stores is any indication it is easy to see why Sears is number one. Walmart Stores were empty compared to years ago when you would have to fight to get merchandise, not any more. I also agree that it is about time Sears started to warehouse product here as I have walked away 4 times in the past 12 months as I was looking to buy a new refrigerator and they didn't have it on the floor and could only show me a photo on line and I am a visual shopper I like to see what I am buying.

  • Tony
    February 14, 2014 - 07:46

    Not hard to understand why Sears is closing stores all over Canada. Their #1 store for sales and it took head office 10 years to go check out what makes thatt. Store work while even Toronto cant support their Eaton center location. Piece of advice to Sears Canada. Replace your head office team begore your company is done.

  • JUST ME
    February 14, 2014 - 07:02

    I think if we had The Bay here.. Sears would not be number 1 store. I think The Bay is Sear's #1 competitor.

  • Sears Shopper (sometimes)
    February 14, 2014 - 06:48

    It is great to hear Mr. Campbell is here. Also interesting that our store is #1 in sales. However, my comment is about how much more potential sales they have lost, due to merchandising practices. In recent memory I have went to Sears to buy a stove and a mattress set. In both cases I walked away because of the time it would take to be ordered and shipped here. If the items had been available within a day or two, like some other national retailers here, Sears would have had even more sales. Understanding "lost sales" is also important. Continued good luck to them though!