- May 30, 2011 - 11:09
I get more courtesy at a Shoppers outlet then I ever got dealing directly with Canada Post. Privatize it!
- June 06, 2011 - 09:51
The SDM store I go to now have improved immensely in their CSR. It takes customer complains of unfriendly service for any public company to step up and prove they like dealing with customers. Deal with customers in an appropriate (i.e. friendly) manner and you'll see profits sky rocket.