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Coffee talk

Published on May 31, 2012
Published on May 31, 2012
Topics :
Tim Hortons , CBC Radio , Canada Council , Eastern Health

Eastern Health CEO Vickie Kaminski must be thanking her lucky stars that, among the areas an Eastern Health review looked at, there was a Tim Hortons run by the corporation that was losing money — and, to quote the administration, was paying some of its staff salary and benefits that total $28 an hour.

A CBC Radio host described it as “the only Tim Hortons that can’t turn a profit.” The salaries — Eastern Health had an agreement that the franchise would pay its workers the same amount as existing Eastern Health food service workers — are now the topic of tons of social media discussions, not to mention being the butt of new jokes. It’s almost surprising how much an ancillary issue has taken over the mainstream discussion of the cost-cutting plan.

The Tim Hortons is losing $250,000 a year, while the other cuts are meant to save

$43 million — meaning handing the Tim’s over to private operation represents 0.58 of a per cent of the overall cuts, a mere Timbit of savings in the grand scheme of Eastern Health.

But it’s not just doughnuts: by noon on Wednesday, after only 18 hours or so online, some 10,500 people had read a post by Telegram blogger Geoff Meeker about the rude response a fan of the band Hedley had received from the band’s lead singer after a performance in St. John’s.

The blog entry also received scores of comments, many of them unusable, about the nature of performers generally and the disproportionate size of their egos.

Once again, it’s a relatively small issue, but one that seems to have captured a great deal of public attention.

Now, H.L. Mencken wrote: “No one in this world has ever lost money by underestimating the intelligence of the great masses of the plain people. Nor has anyone ever lost public office thereby.”

Where people have probably had a harder time making money is by properly answering the question of just what will garner the interest of the largest number of people.

Politicians sometimes try to play to that. It’s hard to forget past federal Conservative politicians who have hunted through the lists of Canada Council grants, hunting for the most outrageous project they can find, all the better to complain about funding the arts in general.

Others sometimes dig deep to find just the right embarrassing poster-child to hopefully blunt the public impact of major announcements about cutbacks.

Before 2 p.m. Tuesday, Vickie Kaminski must have been concerned about her upcoming announcement, that there would be critical public pushback against removing so many full-time positions — more than 550 in all, albeit with no layoffs and a promise that no services would be affected.

Instead, she’s probably mystified that the most public concern has been about double-double salaries.

But there it is: on first blush, the public interest is about people being paid the equivalent of $28 an hour to serve coffee.

Let’s see if that view of the cutbacks lasts.

Comments

  • Username
    Mike
    - May 31, 2012 at 17:35:24

    I believe the majority of NFLDers realize that the Tim Horton's issue is an indictment of the entire public health system. Every Tim Horton's franchisee in the country can turn a profit but Eastern Health is losing its shirt. The health care system needs to be run efficiently. You cannot do that when you are bound by antiquated union mentalities and beauracratic red tape. The government needs to show some guts and start to offer for-profit alternatives before health care bankrupts the province. Oil money won't be around forever so it is wrong to fund Health Care on the revenues from non renewable resources. How will it be sustained when the oil money is gone? Are people prepared to hand over more than half their salaries in taxes to fund this? The same people on here complaining that there should not be cuts will be still on here in 20+ years telling us what should have been done. Sage advice such as "government should have created an endowment fund similar to Alberta" will be the words of wisdom the masses will exude after it's too late. Hindsight is 20/20. Now is the only chance we have to cut expenses and save for the future. Stop complaining and get on board.

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  • Username
    Anna
    - May 31, 2012 at 13:21:31

    On CBC again this morning, Anthony had Ms. Kaminski on to talk about this, I can't believe you people. My brother was in hospital back in March and had to stay on a stretcher in a crowded corridor for 28 hours along with 13 other patients and this seems to be the big concern, what Tim Horton's employees are making. Eastern Health couldn't have played it any better by throwing this out there.

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    • Username
      Lane
      - May 31, 2012 at 13:32:43

      Anna, the reason the wages of the Tim's employees, and the money lost by the franchise, is a real issue is that it takes away funds that should be invested in patient care, for those in need like your brother.

  • Username
    Lane
    - May 31, 2012 at 12:27:28

    Obviously Eastern Health's business model is a prescription for failure. Instead of applying the Eastern Health business model to Tim Hortons, they should try applying the Tim Hortons business model to Eastern Health's food services.

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  • Username
    roland
    - May 31, 2012 at 09:57:35

    You never hear people talk about their "Take Home" pay, so why is Eastern Health talking about "Employer" costs? You are not comparing "Apples to Apples" here.

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  • Username
    Is it possible
    - May 31, 2012 at 09:51:38

    I didn't see the news release but is it possible that she gave other examples of where costs were too high and that it's the media that's fixated on the Tim's.

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  • Username
    David
    - May 31, 2012 at 09:38:28

    Kaminski might have worried that someone would immediately bring up the fact that she was brought in to tremendous fanfare in the Spring of 2009, complete with a huge compensation package, specifically to improve the operations of Eastern Health. Yet it has taken 3 years for her to even get around to measuring how (not) well it was operating, let alone starting to fix it!? So far, the Tim Horton's sideshow has our rapt attention.....what a lucky millionaire she is.

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    • Username
      David
      - May 31, 2012 at 13:00:07

      I guess it's worth adding that Canada's Health Care system ranked only 30th out of 191 countries, according to the last World Health Org. ranking done in 2000 (and I'd bet the farm that our system, and our national ranking, has likely deteriorated more since then). So really, Newfoundland's health care system ranks dead last in a Canadian health care system that is itself terribly bad. The only person who can look forward to a comfortable, healthy retirement around here is Vickie Kaminski.

  • Username
    Employee
    - May 31, 2012 at 08:48:10

    I don,t know where everyone are getting their information,Tim Hortons certainly don,t make $28.00 an hour,as a matter of fact they food service workers who are making the same hourly rate as the dietary staff unless you are a supervisor or management,after we pay taxes,union dues and pension payments,we really don,t clear much more then a full time worker at your other Tim Horton stores.So before the media goes running around and writing stories and interviewing people in front of the HSC like they did on last nights news they should have their facts straight first.

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    • Username
      Another Employee
      - May 31, 2012 at 11:03:01

      Do you get vacation and sick leave? Do you get a pension? Do you have Medical and Dental benefits? That stuff isn't free. The money comes from somewhere and is a cost to EH as a result of having you as an employee. How many 'regular' Tim's workers get the benefits you get?

    • Username
      John
      - May 31, 2012 at 13:33:20

      What other Tim's has union dues, it's been a few years since I worked at Tim's, but I never paid any union dues, because there wasn't one, no offense to the workers there, I certainly don't blame you for taking the job, I would have too, but 28 dollars an hour for pouring coffee and bagging donuts is insane, there's a bit more to the job, you have to empty the garbage sometimes, and deal with the public, but the fact that someone working at a Tim's making more money than people out there saving lives, is despicable.

  • Username
    Morey Janes
    - May 31, 2012 at 08:17:35

    I blame upper management for this whole thing. Who is going to support EH upper managements stand on this if they knew there were problems since 2008?? Not me. The buck stops with the CEO. The CEO did not need a big study to believe the stats that were in front of her in 2008 that Tim Horton's was loosing money. Why did she not do things back then? Why give good money to a consultant group to tell you stuff your own pea counters already presented?

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  • Username
    Bill Stone
    - May 31, 2012 at 08:13:16

    Hi So what is NAPE union saying on all of this? The silence is deafening.

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    • Username
      Wendy
      - May 31, 2012 at 16:20:25

      Don't know where NAPE is but Wayne Lucas is certainly shooting his mouth off again. Guess he knows now what the difference between a Nurse and an LPN is! A Nurse is not a Nurse is a Nurse!!!!

  • Username
    Debbie Dear
    - May 31, 2012 at 08:11:46

    Hi Honestly there was no one getting paid $28.00 per hour at the HSC Tim Hortons. There were problems where was management. Obviously management did not manage well at all.

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  • Username
    DUFFY
    - May 31, 2012 at 08:07:25

    So they knew since 2008 that the Tim Horton's was in a deficit why didn't they get rid of it then? Upper management has only themselves to blame for this mess.

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